HP Laser Jet M3027x MFP

When powering up an

HP Laser Jet M3027x MFP you are presented with the error: Scanner failure 30.01.34
The HP solution reports:


From the service manual:

30.1.34: Loss of communication with the formatter or cable error.
  1. Turn off the device and then turn on the device.
  2. Check the connections between the scanner assembly and the formatter.
  3. Make sure that the hard disk drive on the formatter is connected correctly and that the hard disk is functioning correctly.
  4. This error condition can be related to network traffic at the customer site; isolate the MFP from the network and troubleshoot accordingly.
  5. If the message persists, replace the scanner assembly.
I found that removing the scanner connection and replacing it again solved the issue.
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